Lufthansa City Center

The international travel agency was facing the challenge of training 5.500 employees in 80 countries.
Read here how SlidePresenter was able to redefine digital knowledge transfer within the “LCC” network.

Summary

Challenge: The employees of the international travel agency “Lufthansa City Center” need to be informed about product changes regularly. That's why permanent access to relevant knowledge needs to be guaranteed.

Solution: Experts with knowledge in certain fields create the required content in no time with SlidePresenter. Afterwards, the presentations are shared within a separate part of the company's Intranet.

Result: More than 5.000 employees, regardless their location, are instructed regularly using SlidePresenter. High usage rates confirm that the online presentations are especially interesting for the employees of “LCC”.

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“SlidePresenter improves the content by making it permanently available and not only allows for the internal distribution of knowledge, but also for a successful way to follow up on events interactively. (...) Overall, SlidePresenter allows for a very fast and cost-efficient delivery of our presentations!”

Anika Runge | Communication & Event Manager @ Lufthansa City Center

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Find out today how you can continously provide 5.500 employees
in 80 countries across the world with relevant information!

About the project

The Lufthansa City Center International GmbH is an international travel agency chain consisting of 650 travel agencies in more than 80 countries across the world. Overall, the 5.500 employees of “LCC” generate an annual turnover of €5,53 billion (2013).

The “LCC” started an eLearning project with the aim of making relevant knowledge available at all times for every employee of the travel agency chain. To achieve this, internal presentations that are held on regular events in Germany and abroad are distributed as videos in the company's Intranet. This way, all of the 5.500 employees in over 80 countries can access relevant knowledge on-demand. The content is available in both English and German.

The team of Ms. Runge records the trainings with a standard Sony video camera of “LCC”'s inventory (approx. €400) in ever-changing event locations. In some cases, professional lighting and sound equipment is available, however, the video recording process is flexible and is able to adjust to any given circumstance. During large-scale events, video and sound is recorded by a professional camera team on-site. Afterwards, the employees of “LCC” create the SlidePresentations. Due to the ease of use of the application, it's a regular task for the company's interns.

The trainings are distributed internally via the company's newsletter and by embedding it into the homepage of the “LCC” Intranet.

Why did “LCC” choose SlidePresenter?

Ms. Anika Runge is working as a Communication & Event Manager for Lufthansa City Center.
We interviewed her about handling our application, potential use cases and benefits of SlidePresenter.

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We will gladly discuss possible use cases of SlidePresenter for your company.
Please use our contact form to get in touch. We are looking forward to your message!

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